法律条款 – 华纳音乐官网首页

 

法律法规文件

 

网站使用条款

上次更新日期:2022.04.06

网站的使用

本网站归华纳音乐集团下属的亚洲华纳(北京)音乐娱乐咨询有限公司(简称为“华纳”)所有,并由其运营。您对本网站的使用表明您接受并同意遵守以下使用条款;如果您不同意这些条款,请不要使用本网站。

网站资料的所有权

本网站上所有资料,包括但不限于文本、名字、标识、图形、图像、照片、插图、音乐、音频片段、视频片段和软件(“资料”)皆归华纳、华纳下属公司或者其他将资料许可权授予华纳的公司所独有(另有明确说明的情况除外)。

资料的使用

您可以浏览并下载一份资料,且仅可以做私人用途或者非商业用途。此外,除非得到华纳在本网站发布的或者书面的明示授权,您不可复制、转发、更改、再版、框架、上传、发布、传达、发行、传播或者使用资料。

通信论坛

本网站配有通信设备,它将用户反馈传达给华纳、促成用户和其他电子信息及电子通知服务的实时互动(“通信论坛”)。所有通信论坛里的信息和观点并不一定来自华纳或者其下属公司。华纳并不对通信论坛里的任何资料负责。您只对由您提交或发布的所有资料负责。在任一通信论坛里,您都不得提交或者发布以下内容:

对于任何上述内容或者任何归华纳全权处理的、有任何争议的、违反本使用条款的或华纳认为不可接受的内容,华纳保留编辑、拒绝发布或删除的权利。华纳保留全面配合任何法律命令、指示或要求披露关于任何非法资料发布者的身份或者其他信息的权利。

提交

所有信息、想法、概念或者其他您提交的资料都将成为华纳的财产,华纳有权以任何形式、在任何媒体上使用它(不论是现在已知的还是之后计划的),包括发布该资料并将其作推广用途。您明确以华纳为受益人放弃您享有的和之后可能获得的关于您所提交资料的所有道德权利及相似权利。

链接的网站和广告

本网站包含链接到其他网站的超链接。华纳不对其他网站的内容或者该网站提供的链接负责。华纳所提供的这些链接仅为了予您方便。如果您通过链接进入其他网站,您需要自行承担所有风险。本网站还包含其他人的广告。该广告并非由华纳推荐或者背书,华纳不对广告中的产品和/或服务负责。请联系相关广告商以获取有关该广告商及其产品和/或服务的所有信息。

未成年人

未满18岁的未成年人不得向本网站提交任何资料。未成年人可让父母代其向本网站提交资料。

免责声明和责任限制

在法律允许的最大范围内,华纳排除以下所有的情形和保证(明示和暗示的)。华纳不保证:任何资料或通信论坛含有的功能,或者您对本网站的访问不会被打断或者不会出现错误;任何瑕疵都将被纠正;或者本网站、或储存或传递资料给您的服务器没有病毒或其他有害内容。就您对本网站(包括任何相关的或者链接的网站)或者任何资料的访问途径或访问结果,华纳不对其正确性、准确度、及时性、完整性、可靠性或者其他方面做任何保证或表示。在任何情况下(包括但不限于华纳方的行为或者疏忽),就任何由使用或访问、或无法使用或无法访问本网站或任何资料而导致的各种间接的、附带的、特别的和/或结果性的伤害或损失,华纳或其下属公司不承担任何责任。某些法律不允许对某些情况或者保证进行排除,在此情况下,如果本条条款上述内容不在法律允许的范围内,那么上述某些排除条款对您并不适用。

赔偿

您同意就您不遵守本使用条款而导致的索赔、责任、成本和花费(包括对诉讼费的全额赔偿)对华纳及其高级职员、董事、代理人和下属公司进行赔偿。

适用法律

本网站由亚洲华纳(北京)音乐娱乐咨询有限公司管理。华纳从未表示本网站的资料适用于或者可以用于其他地方。用户从中国大陆以外地方访问本网站是其自发主动的行为,需负责遵守当地法律。本使用条款受中华人民共和国法律管辖并按其解释。您不可撤销地、无条件地认可中华人民共和国法庭的独家管辖权。如果中华人民共和国法庭判定此使用条款的某些条款无效或者不可强制执行,剩余其他条款不受该无效性或不可强制性影响且依然完全有效。

移动内容的条款和情形

1. 移动内容由华纳提供。

2. “移动内容”指的是可供顾客购买的照片、视频、文本、皮肤或声音。

3. “购买”指的是根据此使用条款、为了将移动内容送达您的移动手机客户端而根据收费进行的支付。

4. 您对本服务的使用表明您同意在使用本服务时通知您的任何条款和条件,及本条款包含或涉及的所有条款、条件和通知,包括一般性条款和隐私政策(统称为本“条款”)。

5. 华纳保留在不通知您的情况下随时自行更新或修改本条款的权利。请定期在本页面查看本条款相关的改动。您在华纳发布对本条款做的任何改动后继续使用本服务的行为表明您接受这些改动。

6. 您认可以下表述:从本服务获取的任何信息资料均由您自行承担风险;华纳不对本服务涉及的任何特殊人物或者事件进行背书或者跟其有任何关联。

7. 您进一步认可以下表述:您仅有权出于合法用途使用本服务,且仅限您个人使用;您不会在使用本服务时侵犯华纳或任何第三方对本服务的知识产权。

8. 移动内容仅供您用作个人用途和非商业用途,不得被您或者他人以任何形式或途径进行复制、再版、再发行、再散播、再传播、出版或者其他任何商业开发。

9. 您不得以伤害华纳声誉和信誉的方式或在会伤害华纳声誉和信誉的情形下使用移动内容。

10. 您将遵守华纳所有关于移动内容项目的使用限制或者纠正的合理指导。

11. 您认可标准电信数据收费规定适用于本移动内容的送达。

12. 对因他人使用您的手机未经授权订购本服务而产生的任何费用或退款要求,华纳概不负责

13. 华纳会努力提供当下准确的信息,但并不保证本服务中信息提供的及时性、信息本身的当下性和准确性,也不保证本服务会满足您的需求。

14. 华纳保证用心、有技术的提供本服务,并保证已经取得所有运营移动内容所必需的许可证。

15. 基于电信系统的本质,我们无法保证本服务从不会出错或者感染病毒。您认可本服务有时会受到不可控事件的负面影响。华纳将尽一切合理的努力确保不中断地、及时地提供本服务,并自行出资,采取一切合理方法,以纠正任何过失、疏忽或错误,但不对本服务传达中可被合理认定为不可控的失误、延迟或故障负责。

16. 适用本服务的条款包括:本文件中明确列出的条款、消费者保护法中适用于本服务且无法排除的暗示条款。除此之外,其他条款概不适用。

17. 网络上的所有信息、文本、资料、图形、软件和广告都受到中华人民共和国和国际版权和商标法的保护。网络上的内容皆为实时发布,您不能以任何方式对其进行修改、复制、转发、再版、框架、上传给第三方、发布、传达或发行,除非您用的是网络上明确给与的方式,或者您已经明确的得到了华纳音乐或者其下属公司的书面授权。

18. 本服务受其依赖的技术的限制,且可能会因网络性能和其他不可控的运行性因素受到负面影响。这些因素包括但不限于网络拥塞、网络覆盖面、连接丢失、用户移动手机的性能和安全网络连接的维修。因这些因素或任何可被合理认定为不可控因素而造成的损失,我们概不负责。

19. 我们不会以任何形式就服务传达时由以下一种或者几种原因引起的故障、瑕疵或延迟负责:

(a)您在订购此服务前提供了错误的电话号码或者其他错误信息;

(b)您的移动电话不支持本服务;

(c)您的邮箱容量已满,没有足够空间存储下载的内容;

(d)您的手机不在服务区或者由于其他原因无法被联系上;

(e)您意外的删除了本服务送达的内容。

20. 当任何法规暗示其任何条款适用于本服务中的任何安排,且该法规禁止将该条款排除在外,则该条款适用于本服务。如果有该法规,那么华纳音乐认为,在该法律允许的范围内,针对服务的再次送达或您对本服务的部分或者全部费用进行的再次支付的情况,华纳音乐及其员工、代理商和承包商对触犯该条款所承担的责任是有限的。

21. 所有提供的产品、服务和价格以改动为准,我们不针对该改动进行通知。您应该在下单之前检查商品价格。

22. 如果我们认为您违反了本条款,我们保留立即取消或者禁止提供该服务、并不就此进行通知的权利。

23. 您同意我们可根据或者出于我们隐私政策规定的用途,使用您于订购本服务时提供的个人信息。我们仅在华纳音乐为了落实一项或者多项功能或者活动必须使用该信息时,才会对个人信息进行收集。

24. 我们保留在法律要求进行信息披露时将关于您的信息披露给相关管理部门或者政府部门的权利。

25. 如果我们认为本服务不能按照本条款规定执行,我们保留取消、修改或替换本服务的权利。

26. 中华人民共和国现行有效的法律适用于本协议。本协议各方不可撤销地承认中华人民共和国人民法庭的非专属性管辖权,接受该法庭就接受的上诉对本协议相关纠纷的裁决。

27. 如果本条款的任意一条条款失去效力或者不可执行,该条条款将被剔除,其他条款的效力不受影响。

28. 如果我们没有对您违反本条款的行为采取行动,这并不意味着我们放弃对后续或此类违反行为采取行动的权利。如果您没有对我们违反本条款的行为采取行动,这并不意味着您放弃对后续或此类违反行为采取行动的权利。

29. 如果没有提前得到我们的同意,您不可分配或者转让您于本条款下享有的权利和利益给任何其他人。

30. 您有责任确保您提供的所有联系方式都是最新的。如果您的联系方式有任何变动,您必须尽快通知华纳音乐。

31. 华纳音乐终止本使用条款之前,本条款持续有效。华纳音乐可在没有通知您的情况下随时终止此协议,并禁止您访问本网络。本协议一旦被终止,您不再有权访问本网络,但本条款施加于您的限制、您据此对华纳的授权、本使用条款中华纳音乐的免责声明和责任限制将仍然有效。

32. 如果您不同意本条款,请不要使用本服务。

 

 

 

WARNER MUSIC GROUP PRIVACY POLICY

Last updated: 2022.04.06

The Warner Music Group takes your privacy seriously where we deal with your personal data. This means information that identifies you personally such as your name, contact details, order history, credit/debit card details, marketing preferences or data that can be linked with such information in order to identify you directly or indirectly (“Personal Information”). References to “we” “our” or “us” in this Privacy Policy are to the Warner Music Group entities listed as Controllers in the “Controllers of your Personal Information” section below.

This Privacy Policy describes our practices in connection with Personal Information that we collect from you in person and through certain of our owned or controlled websites, online stores, web properties (e.g., widgets and applications) and mobile applications (“Mobile Apps”) in each case, that link to this Privacy Policy (each, a “Platform” or collectively our “Platforms”).

This Privacy Policy applies to the Warner Music Group as a whole and where there are local variations or additions concerning how we use your Personal Information collected from your home country, these are set out clearly in the Country Specific Schedules section of this Privacy Policy. Please treat these schedules as a part of this Privacy Policy. If you are a California resident, please note that we have a separate California Privacy Policy which applies to the collection and use of your Personal Information along with this Privacy Policy and also addresses your privacy rights. Please see our California Privacy Policy here

Please note that our Platforms are not directed to individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through the Platforms.

 

QUICK GUIDE TO CONTENTS

1 CONTROLLERS OF YOUR PERSONAL INFORMATION
2 HOW WE USE YOUR PERSONAL INFORMATION
3 HOW WE SHARE YOUR PERSONAL INFORMATION
4 DO WE TRANSFER YOUR PERSONAL INFORMATION?
5 HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
6 SENSITIVE PERSONAL INFORMATION
7 YOUR PRIVACY RIGHTS
8 UPDATES TO THIS PRIVACY POLICY
9 CONTACTING US
10 COUNTRY SPECIFIC SCHEDULES
11 CALIFORNIA PRIVACY POLICY
  1. CONTROLLERS OF YOUR PERSONAL INFORMATION

Please note that the exact Controller relationship that will apply to your Personal Information is determined by the activities that apply to you in the “How we use your Personal Information” section, and depending on the relevant activities identified, the companies listed above may either be Sole Controllers (so one company listed above is solely responsible) or Joint-Controllers (so two or more companies listed above are jointly responsible) of your Personal Information. We have included a table here [insert hyperlink to arrangement] setting out the Controller relationship for each activity that may apply to you and where there is a Joint-Controller relationship we have included a summary of the arrangements in place (basically who is responsible for complying with the law with regards to your privacy) here [insert hyperlink to arrangement].

  1. HOW WE USE YOUR PERSONAL INFORMATION

We receive Personal Information about you, either directly from you, from a third-party source (a source other than you, for example, when you make an album purchase on Ticketmaster) or by automated collection when you use any of our Platforms.

We use your Personal Information for various purposes (reasons) and our lawful bases (justifications) for using your Personal Information is either “to provide a requested service or carry out a contract with you”; “where we have a legal obligation”; where you have given us your consent”; or “where it is necessary for our legitimate interests” (this means that we have a business or commercial interests in using your Personal Information).

The tables below set out clearly how we collect and use your Personal Information and the lawful bases (reason) we rely on for using your Personal Information. Where we have said that using or keeping your information is “necessary for our legitimate interests”, we have carried out an assessment to ensure this is not unfair to you. Please note that each heading in the “How we use your information and our lawful bases” column of the table below refers to the different lawful basis we rely on for using your Personal Information.

Please bear in mind that if you choose not to provide information requested by us, or if you object to our use of your Personal Information where we have made it clear that this information is mandatory, we may not be able to provide you with the services you have requested or otherwise fulfil the purpose(s) for which we have asked for your Personal Information.

2.1 Online Accounts and Purchases

Information we collect How we use your information and our lawful bases
User Account

You give us Personal Information about you when you register for an online account on any of our Platforms (e.g. our e-commerce stores online). This is generally information including your name, and email address.

When you complete your account information after registration and use your account, you give us additional information about you. This is generally Personal Information including your address details (shipping address and billing address), contents of your shopping cart, order history, preferred payment details (e.g. credit/debit card/PayPal) and marketing preferences.

 

Provide a requested service / carry out a contract with you

·           To register your account and provide you with account functionality on our Platforms, such as arranging access to your account, maintaining your account and providing you with related customer service.

·           To send you administrative information, including information regarding our Platforms and changes to our terms, conditions and policies.

·           To allow you to send messages (for example, music clips or artist information) to a friend through our Platforms. By using such functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.

Purchases/Orders

You give us Personal Information about you when you place an order on any of our Platforms. This is generally information including the contents of your shopping cart, your name, email address, telephone number, shipping address, delivery preferences and payment details (e.g. credit/debit card/PayPal)

Provide a requested service / carry out a contract with you

·           To complete and fulfil your purchases on our Platforms, including processing your payments, sending you an order confirmation, sending you updates on your order and having your order delivered to you.

·           To send you administrative information, including information regarding our Platforms and changes to our terms, conditions and policies.

Comply with a legal obligation

To comply with any relevant consumer laws in relation to purchases you make, including regarding giving you certain information and issuing replacements, credits or refunds (if applicable).

Purchases from Third Parties

We collect Personal Information about you when you purchase any of our offerings from a third-party (e.g. when you make an album purchase on Ticketmaster). This is generally information including your name, telephone number, order details, shipping address and delivery preferences.

Provide a requested service / carry out a contract with you

To complete and fulfil your purchases from our third-party partners, including sending you an order confirmation, sending you updates on your order and having your order delivered to you.

Customer Service Support

You give us Personal Information about you when you contact us in relation to an order or support request you have made on any of our Platforms. This is generally information including your name, email address, payment details, order details (including shipping and delivery preferences) and details of your enquiry or query.

Provide a requested service / carry out a contract with you

To communicate with you regarding purchases you have made on our Platforms and provide you with related customer service.

 

2.2 Marketing Campaigns and Direct Marketing

Information we collect How we use your information
Competitions, Sweepstakes and Similar Promotions

You give us Personal Information about you when you participate in any of our competitions, sweepstakes, or similar promotions. This is generally information including your name, gender, telephone number, email address, date of birth, post code, country, city, details of the competition or sweepstake you have participated in and your entry.

Please bear in mind that the types of Personal Information collected above may vary (we may only request for you to provide some of the Personal Information above) depending on the promotion you agree to participate in. We will tell you what information is required prior to you entering any of our promotions.

With your consent

To allow you to participate in our competitions, sweepstakes or similar promotions, and to administer these activities.

Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information. If there are any additional rules, these will be provided to you prior to your participation – please read these rules carefully before providing us with your Personal Information.

 

Direct Marketing

You give us Personal Information about you when you sign up/agree to receive marketing communications from us.

This is generally information including your name, email address, telephone number and marketing preferences. Depending on the marketing campaign, this may also include your country, city, date of birth, and gender where you provide us with these additional details.

There are several ways you can sign up to receive marketing from us including:

·           Postal. Signing up to receive marketing from us by post.

·           Newsletters. Signing up to receive any of our newsletters on any of our web pages.

·           Artist/Label/Brand Lists. Signing up to receive Artist/Label/Brand specific marketing communications and updates.

·           Campaigns. Signing up to receive marketing communications when you participate in any of our marketing campaigns (including offline campaigns, concerts, competitions, sweepstakes and similar promotions).

·           Account Registration. Signing up to receive marketing when you register for an account on our Platforms.

·           Purchase. Signing up to receive marketing communications from us when you make a purchase through our online stores.

·           Marketing Partners. Signing up to receive marketing communications from us on a third-party partner’s website or online platform (any website or online platform that is not under our control e.g. ticketing platforms or music streaming services).

With your consent

·           To send you marketing communications via email or SMS where you have agreed to receive these communications. We will only do this in line with your marketing preferences and you can opt-out of receiving these communications at any time by selecting the unsubscribe link in any email we send, following the instructions in any SMS we send or by emailing us at privacypolicy@wmg.com.

·           To segment you for the purposes of determining what content is best suited to send to you. We do this, for example, by analysing factors about you such as how you have signed up to receive marketing communications from us (e.g. on our website or through a competition), your location, and  the marketing preferences you have communicated to us (e.g. the Artist you have said you are interested in). Please note that we will cease to do any segmentation where you opt-out of receiving marketing communications at any time by selecting the unsubscribe link in any email we send, texting back “STOP” or by emailing us at privacypolicy@wmg.com.

 

·           To share your contact details and marketing preferences with our affiliates, our artists and any other third party for the purposes of them sending you marketing communications via email or SMS where you have agreed to us sharing your Personal Information for these purposes. We will only do this in line with your marketing preferences and you can ask us to stop sharing your Personal Information for these purposes at any time by emailing us at privacypolicy@wmg.com.

Please note that, if you do opt-out from receiving marketing-related messages from us, we will continue to send administrative and service messages to you as necessary. These messages will not contain any marketing content.

Social Media Audience Advertising

You give us Personal Information about you when you sign up or agree to receive marketing communications from us including social media advertising. This is generally information including your name, email address, social media username or handle, telephone number and marketing preferences.

Where we have a social media pixel on any of our Platforms, you give us Personal Information about you when you consent to this pixel interacting with and collecting data from your device when you access our Platforms. This is generally information on the fact that you have visited our Platforms and have an account on our partner social media platforms (e.g. Facebook or Google).

 

Please see our Cookies Policy for further information on social media pixels and how they work. You can find it at the bottom of our website pages, next to our Terms of Use.

With your consent

·           To send you our custom adverts on your social media account using audience targeting  technology, where our social media partners match your email address or information collected from our social media pixels with your user account on their platform (if you have one), and include you on a group of individuals to whom we can send custom adverts. This “Custom Audience” group is created and stored only on your social media platform and although we can send custom adverts to you, we can’t tell if you have been included on the Custom Audience group and do not have access to any information held on your social media account.

·           To segment you for the purposes of determining what content is best suited to send to you and what custom audience group you are best suited to. We do this, for example, by analysing factors about you such as how you have signed up to receive marketing communications from us (e.g. on our website or through a competition), your location,  the marketing preferences you have communicated to us (e.g. the Artist you have said you are interested in) and even by analysing your interactions with our Platforms and your listening behaviour where you have given us consent to do so (see “Listening Behaviour on Streaming Platforms” section below). Please note that we will cease to do any segmentation where you opt-out of receiving marketing communications at any time by selecting the unsubscribe link in any email we send, following the  instructions in any SMS we send  or by emailing us at privacypolicy@wmg.com.

·           To create a separate group  of social media users with similar characteristics as those who have been included on our Custom Audience groups. This “Lookalike Audience” group is created and stored only on the platforms of our social media partners. Although we can send custom adverts to individuals on this Lookalike Audience group, we can’t identify any individuals included in this group and do not have access to any information held by the social media platform on these individuals.

2.3 Social Media, Streaming Services and Third-Party Accounts

Information we collect How we use your information
Digital Service Providers Direct Marketing

We partner with digital service providers.  If you have an account with a digital service provider ( e.g. Spotify) and agree to receive marketing communications from their partners through using their  online tools, your digital service provider shares your Personal Information with us for this purpose. This information includes your name, date of birth, gender, email address and post code.

With your consent

To send you themed marketing communications by email and in line with your marketing preferences. See also the “Listening Behaviour on Streaming Platforms” section below which discusses other ways we interact with streaming platforms to send you content that is relevant to you where you have consented to this.

Please note that you can opt-out of receiving these communications at any time by selecting the unsubscribe link in any email we send, by emailing us at privacypolicy@wmg.com or by opting out through your digital service provider’s platform.

Entering Competitions, Sweepstakes and Similar Promotions with a Social Media Account.

If you use your social media account (e.g. Facebook), streaming platform account (e.g. Spotify) or any other third party user account to enter our competition, sweepstakes or promotions or via an invitation to sign into such account on our Platforms, you will share certain Personal Information from your third party account with us which may include, for example, your name, gender, email address, city, country, listening history, favourite tracks, details of the promotion you have participated in, your entry and any other Personal Information that you make accessible to us.

With your consent

To allow you to participate in our competitions, sweepstakes or similar promotions, and to administer these activities.

Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information – please read these rules carefully prior to providing us with your Personal Information.

Listening Behaviour on Streaming Platforms

If you give us permission to, we collect Personal Information from streaming platforms you use (e.g. Spotify) on your listening behaviour on their platform. This includes information on tracks, playlists and albums listened to, along with your top genres and artists.

 

With your consent

·           To analyse your listening behaviour (on both an aggregated and personally identifiable bases) for the purposes of determining what marketing content may be more suitable to send to you, if you have consented (on the streaming platform) to receiving direct marketing communications from us and in line with your marketing preferences. For example, if we identify one artist as a top artist based on your listening behaviour, we may recommend a similar artist who we think you may like but you haven’t yet listened to. Please note that you can withdraw your consent to us using your listening behaviour through your streaming platform or by contacting us at privacypolicy@wmg.com.

·           To monitor the performance of our content on streaming platforms by analysing users’ listening behaviour.

Pre-save/Pre-add

If you pre-save or pre-add any of our unreleased content on a streaming platform, the streaming platform may share your Personal Information with us. This may include information on the pre-save/pre-added content you have selected, along with your name, email address, city, country and (if applicable) your marketing preferences where you have opted into receiving marketing communications from us.

With your consent

·           To add requested content to your streaming platform library when this content is officially released and to send you an email informing you of its official release.

·           To send you marketing communications by email where you have agreed to receive these communications. We will only do this in line with your marketing preferences and you can opt-out of receiving these communications at any time by selecting the unsubscribe link in any email we send or by emailing us at privacypolicy@wmg.com.

2.4 General Enquiries and Engagement

Information we collect How we use your information
General Enquiries

You give us Personal Information about you when you contact us or otherwise interact with us generally, including via email, SMS, social media, online contact form, telephone call, SMS post or otherwise. This is generally information including your name, contact information, and details of your communication.

Necessary for our legitimate interests

To respond to your inquiries and fulfil your requests, for example, when you send us questions, suggestions, compliments or complaints, or when you request information about our Platforms. We may also take such into account when improving our Platforms, products and services.

Surveys

You give us Personal Information about you when you participate in and complete any of our surveys. This is generally information including your name, contact information, and your survey responses.

With your consent

To register you for our surveys and to analyse the responses you have provided to our survey questions.

 

2.5 Automatically Collected Information

Information we collect How we use your information
Email Deliverability

We collect certain Personal Information by automated means when we send you marketing emails in line with your marketing preferences. This is generally information including whether you have opened the email and what you have clicked on within the email.

Please see our Cookies Policy for information on what Cookies (and other similar technologies) are and how we use them.  You can find it at the bottom of our website pages, next to our Terms of Use.

 

With your consent

·           To monitor the performance of the marketing emails we send to you.

·           To tailor future marketing emails, we send to you based on your interactions with our previous emails.

Accessing our online Platform 

We collect certain Personal Information by automated means when you visit or interact with any of our online Platforms. This is generally information including:

·           Browser and Device Details: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Mac), screen resolution, operating system version, Internet browser type and version of our Platform that you are using.

·           Mobile App Details: When you download and use any of our Mobile Apps, we may track and collect Mobile App usage data, such as the date and time the Mobile App on your device accesses our servers and what information and files have been downloaded to the Mobile App based on your device number.

·           IP Address: An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing a Platform by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Platform, along with the time of the visit and the activity on the Platform.

It is necessary for our legitimate interests

·           To calculate our Platform usage levels.

·           To help diagnose server problems.

·           To administer our Platforms.

·           To determine your location at a country level.

Cookies (and Similar Technologies)

When you visit any of our online Platforms. we collect Personal Information about you through cookies and similar technologies placed on your device. The information collected may include a user ID assigned to you, your IP address, the content you have interacted with on our Platforms, duration of each visit to our Platforms, error messages encountered when using our Platforms and your interactions with social plug-ins (e.g. Facebook like or share button) on our Platforms.

Please see our Cookies Policy for information on what Cookies (and other similar technologies) are and how we use them.  You can find it at the bottom of our website pages, next to our Terms of Use

Necessary for our legitimate interests

·           To ensure our Platforms work as intended on your device and as necessary to provide the content or services you request on our Platforms.

Necessary to comply with a legal obligation

·           To ensure your use of our Platforms and any activities you carry out on our Platform is secure.

·           To comply with applicable legislation with regards to Cookies and information collected from Cookies – for example, to remember your cookies settings.

With your consent

·           To target you with customised advertising online and on social media based on your online activity and use of our Platforms.

·           To share your information with third party partners for the purposes of them sending you customised advertising content online and on social media.

·           To share your information with third party social media platform partners where you interact with social plug-ins (e.g. Facebook like or share button) on our Platforms.

·           To recognise you when you return to any of our Platforms and to customise your experience based on your previous visits.

·           To carry out web analytics on our Platforms (e.g. to monitor the number of your visits to our Platforms and the actions you take on our Platforms for analytical purposes).

 

2.6 Internal Business Processes

Information we collect How we use your information
Aggregating Personal Information

Our aggregating of Personal Information may apply to any of the above Personal Information we collect about you.

Necessary for our legitimate interests

To aggregate any Personal Information we collect so that in its final aggregated form, it will no longer directly identify you or any other individual. For example, by using Personal Information collected from website visits to calculate the percentage of our users who like a particular Artist. We use the aggregated data generated for multiple purposes including:

·           To develop new products and services.

·           To enhance, improve, or modify our current products and services.

·           To determine the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users.

·           To operate and expand our business activities, for example, understanding which parts of our Platforms are of most interest to our users so we can focus resources and development efforts effectively.

Audits (Internal and External) and Compliance

Our audit and compliance process may apply to any of the above Personal Information we collect about you.

Necessary for our legitimate interests

To verify that our internal processes function as intended.

Necessary to comply with a legal obligation

To verify that our internal processes are compliant with legal, regulatory or contractual requirements.

Fraud and Security

Our fraud and security monitoring process may apply to any of the above Personal Information we collect about you.

Necessary for our legitimate interests

To carry out fraud and security monitoring within our business, for example, to detect and prevent cyberattacks or attempts to commit identity theft.

Administration

Our administrative processes may apply to any of the above Personal Information we collect about you.

Necessary for our legitimate interests

To operate efficiently within our business model and corporate structure, in a way that effectively services our customers, including by using a range of centralised and localised business functions.

Legal claims

Our legal claims process may apply to any of the above Personal Information we collect about you.

Necessary to comply with a legal obligation / Legitimate interests (depending on the situation)

To effectively defend or bring claims to protect our legal rights and interests, and to respond to investigations from regulators or law enforcement.

  1. HOW WE SHARE YOUR PERSONAL INFORMATION

We share your Personal Information for the following purposes:

Please note that as a result of the global nature of the Warner Music Group, your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Platforms you understand that your Personal Information may be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

In particular, our consumer databases and global marketing teams are based in the United States and the United Kingdom, so the Personal Information you provide to us while interacting with us for e-commerce purposes, for marketing purposes and for purposes relating to competitions (including sweepstakes and other similar promotions) will be stored and processed in the United States and the United Kingdom for these purposes.

Please see the “Do we transfer your personal information” section in the Country Specific Schedules of this Privacy Policy for information on how we protect your Personal Information when it is transferred from your country of residence to a location outside your country of residence.

  1. HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We will retain your Personal Information for as long as needed or permitted considering the purpose(s) for which it was obtained and consistent with applicable law.

The criteria we use to determine our retention periods include:

  1. SENSITIVE PERSONAL information

We ask that you not send us, and you not disclose to us, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, sexual orientation or sex life, political opinions, religion or philosophical beliefs, health related information, criminal background or trade union membership) on or through our Platforms or otherwise unless we expressly request this information for specified purposes.

  1. YOUR PRIVACY RIGHTS

If you would like to exercise your rights in relation to your Personal Information (such as to access, review, correct, update, suppress, restrict or delete Personal Information), you may contact us at: privacypolicy@wmg.com. We will respond to your request consistent with applicable law.

When contacting us, please make clear what right(s) you wish to exercise, what actions you would like us to take concerning your Personal Information and any specifics on the Personal Information your request relates to. This will allow us deal with your request more efficiently.

For your protection, we may only implement requests with respect to the Personal Information associated with the email address that you use to send us your request or we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and within any legally required time limits.

Please see the “Your Privacy Rights” section in the  Country Specific Schedules of this Privacy Policy or the California Privacy Policy for information on specific data protection rights provided by your jurisdiction.

  1. UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any time. We will notify you of any significant changes where we have a relationship with you and otherwise post updated versions on our website from time to time. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we make the revised Privacy Policy available on or through our online Platforms.

  1. CONTACTING US

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us by email at linda.fu@warnermusic.com.

We are located at the following address:

Warner Music Beijing Co., Ltd.

Unit 1701, 17/F, building B, JiaMing Center, No.27 Dongsanhuan Beilu, Chaoyang District, Beijing, China

Attn: Linda Fu/Legal Department

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.  You can also contact us by email at privacypolicy@wmg.com or write to us at Warner Music UK Limited, Legal Department, The Warner Building, 27 Wrights Lane, London W8 5SW, for the attention of The Privacy Team.

  1. COUNTRY SPECIFIC SCHEDULES

10.1 European Union and European Economic Area

DO WE TRANSFER YOUR PERSONAL INFORMATION?

Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission (including the United States), we have put in place standard contractual clauses adopted by the European Commission regarding Personal Information transfers as a safeguard for the transfer of your information. You may obtain a copy of this safeguard by contacting privacypolicy@wmg.com or consult the standard terms by following this link.

 

YOUR PRIVACY RIGHTS?

Privacy Rights if you are located in the EEA or your Personal Information is held by a Warner Music Company in the EEA:

By law, you have a number of rights (subject to certain conditions and exceptions) when it comes to your information. You can exercise any of these rights by contacting us at privacypolicy@wmg.com or through our details in the contact section below.

You have the right to object to us using your Personal Information where we rely on “legitimate interests” as a lawful basis for processing your Personal Information or where we use your Personal Information for direct marketing purposes (.e. if you no longer want to receive direct marketing newsletters, updates and other marketing communications from us).[Internal Note: This right to object paragraph will need to remain red and bold in the final document for compliance]

Rights What does this mean?
The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Information and your rights. This is why we are providing you with the information in this Privacy Policy.
The right of access You have the right to obtain access to your Personal Information (if we are processing it), and certain other information (like the information provided in this Privacy Policy).

This is so you are aware and can check that we are using your Personal Information in accordance with data protection law.

The right to rectification You are entitled to have your Personal Information corrected if it is inaccurate or incomplete.
The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your Personal Information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing You have rights to ‘block’ or suppress further use of your Personal Information. When processing is restricted, we can still store your Personal Information, but may not use it further. We keep lists of people who have asked for further use of their Personal Information to be ‘blocked’ to make sure the restriction is respected in future.
The right to data portability You have the right to receive your Personal Information in a structured, commonly used and machine-readable format and to request that this data is transmitted to another controller where this is technically feasible. This right only applies to Personal Information you have provided to us yourself (not any other information), that we process by automated means based on your consent or for the performance of a contract with you.
The right to object You have the right to object to the use of your Personal Information in some circumstances, such as where we don’t have to process your Personal Information to meet a contractual or other legal obligation. For example, you may object to the use of your Personal Information for direct marketing purposes. We can still store your Personal Information, but we can no longer use it in the way that you have asked us not to.
The right not to be subject to a decision based solely on automated processing, including profiling You have the right not to have your Personal Information used to make solely automated decisions about you that you impact you. For example, you have the right not to have your Personal Information used to create a profile of you that automated decisions are later based on without there being any human involvement in that processing.
The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your Personal Information with your relevant national data protection regulator. See details of the EEA data protection regulators here.
The right to withdraw consent If you have given your consent to anything we do with your Personal Information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your information with your consent up to that point is unlawful). This includes the right to withdraw consent to us using your Personal Information for marketing purposes.

10.2 United Kingdom (UK)

DO WE TRANSFER YOUR PERSONAL INFORMATION?

EEA countries are recognised by the UK as providing an adequate level of data protection and as such transfers of your Personal Information from the UK to an EEA country are currently permitted under UK law. In addition, transfers of your Personal Information to some non-EEA countries are currently permitted by the UK provided these countries have been certified by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here).

For transfers from the UK to countries not considered adequate by the European Commission (including the United States), the standard contractual clauses adopted by the European Commission regarding Personal Information transfers are currently certified by the UK as a valid safeguard for the transfer of your information and we have put these standard contractual clauses in place where we transfer your Personal Information to countries not considered by the UK as providing an adequate level of data protection. You may obtain a copy of this safeguard by contacting privacypolicy@wmg.com or consult the standard terms by following this link.

 

YOUR PRIVACY RIGHTS?

Privacy Rights if you are located in the UK or your Personal Information is held by a Warner Music Company in the UK:

By law, you have a number of rights (subject to certain conditions and exceptions) when it comes to your Personal Information. You can exercise any of these rights by contacting us at privacypolicy@wmg.com or through our details in the contact section below.

You have the right to object to us using your Personal Information where we rely on “legitimate interests” as a lawful basis for processing your Personal Information or where we use your Personal Information for direct marketing purposes (.e. if you no longer want to receive direct marketing newsletters, updates and other marketing communications from us).[Internal Note: This right to object paragraph will need to remain red and bold in the final document for compliance]

Rights What does this mean?
The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Information and your rights. This is why we are providing you with the information in this Privacy Policy.
The right of access You have the right to obtain access to your Personal Information (if we are processing it), and certain other information (like the information provided in this Privacy Policy).

This is so you are aware and can check that we are using your Personal Information in accordance with data protection law.

The right to rectification You are entitled to have your Personal Information corrected if it is inaccurate or incomplete.
The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your Personal Information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your Personal Information, but may not use it further. We keep lists of people who have asked for further use of their Personal Information to be ‘blocked’ to make sure the restriction is respected in future.
The right to data portability You have the right to receive your Personal Information in a structured, commonly used and machine-readable format and to request that this data is transmitted to another controller where this is technically feasible. This right only applies to Personal information you have provided to us yourself (not any other information), that we process by automated means based on your consent or for the performance of a contract with you.
The right to object You have the right to object to the use of your Personal Information in some circumstances, such as where we don’t have to process your Personal Information to meet a contractual or other legal obligation. For example, you may object to the use of your Personal Information for direct marketing purposes. We can still store your Personal Information, but we can no longer use it in the way that you have asked us not to.
The right not to be subject to a decision based solely on automated processing, including profiling You have the right not to have your Personal Information used to make solely automated decisions about you that you impact you. For example, you have the right not to have your Personal Information used to create a profile of you that automated decisions are later based on without there being any human involvement in that processing.
The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your Personal Information with the UK data protection regulator (ICO). Please see contact details for the ICO below:

 

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Phone number: 0303 123 1113.

Website: https://ico.org.uk/make-a-complaint/

The right to withdraw consent If you have given your consent to anything we do with your Personal Information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your information with your consent up to that point is unlawful). This includes the right to withdraw consent to us using your Personal Information for marketing purposes.

10.3 MAINLAND CHINA

Please note that our Platforms are not directed to individuals under the age of eighteen (18), and we request that such individuals do not provide Personal Information through the Platforms. We are not to be held responsible if such requirement is not met.

 

DO WE TRANSFER YOUR PERSONAL INFORMATION?

In exercising our right to transfer Personal Information hereunder, you have consented on such transfer and we shall exercise such transfer in accordance with the Privacy Policy and as permitted under Data Security Law of the People’s Republic of China.

 

  1. CALIFORNIA PRIVACY POLICY

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), this California Privacy Policy provides California residents with a description of our practices regarding the collection, use, sale, and disclosure of their Personal Information. Under the CCPA, “Personal Information” is information that identifies, relates to, describes, or could reasonably be associated or linked with a particular California resident or household. This California Privacy Policy also addresses other provisions of California law. We are providing this California Privacy Policy in addition to the information contained in our general Privacy Policy, above. As noted above, this California Privacy Policy describes our practices in connection with Personal Information that we collect from you in person and through certain of our owned or controlled Platforms. This California Privacy Policy does not apply to our job applicants, employees, contractors, owners, directors, or officers where the Personal Information we collect about those individuals relates to their current, former, or potential role with us.

11.1 Collection of Personal Information

We plan to collect, and have collected within the preceding 12 months, the following categories of Personal Information, as listed in the CCPA:

  1. Identifiers, such as name, contact information (address, email address, telephone number), an IP address that can reasonably be linked or associated with a particular consumer or household, Social Security number, social media username or handle, and online identifiers;
  2. Customer Records Information. Personal information as defined in the California customer records law, such as name, contact information, and financial account information;
  3. Protected Class Information. Characteristics of protected classifications under California or federal law, such as gender and age;
  4. Transaction Information. Commercial information, such as order history, contents of shopping cart, payment details, order delivery preferences, and listening history and preferences;
  5. Online Use Information. Internet or network activity information, such as browsing history, search history, and interactions with our online properties or ads;
  6. Geolocation Information. Geolocation information, such as device location and approximate location derived from IP address;
  7. Audio/Video Information. Audio, electronic, visual, and similar information, such as call and video recordings;
  8. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

11.2 Sources of Personal Information

We collect Personal Information from you and from other sources, such as third parties with which we have relationships, ad networks, publicly available databases, joint marketing partners, social media platforms, and our third-party service providers.

11.3 Our Use of Personal Information

We use Personal Information as set forth in our general Privacy Policy, above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, including, for example, to: develop, improve, and maintain our products and services; personalize, advertise, and market our products and services; conduct research and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; detect and prevent fraud; perform identity verification; perform accounting, audit, investigations, and other internal functions; comply with law, legal process, and internal policies; maintain records; and exercise and defend legal claims.

11.4 Our Disclosure and Sale of Personal Information

As set forth in our general Privacy Policy, above, we share Personal Information with the following categories of third parties:

Under the CCPA, a “sale” is broadly defined as the disclosure of Personal Information for monetary or other valuable consideration and may include certain of our business practices, including those related to certain types of online advertising. In the preceding 12 months, we disclosed for our operational business purposes or sold the following categories of Personal Information to the following categories of third parties:

Categories of Personal Information Disclosed to Which Categories of Third Parties for Operational Business Purposes Sold to Which Categories of Third Parties
Identifiers Affiliates; Service Providers; Business Partners; Promotion Sponsors; Ad Networks Ad Networks
Customer Records Information Affiliates; Service Providers; Business Partners; Promotion Sponsors; Ad Networks Ad Networks
Protected Class Information Affiliates; Service Providers; Ad Networks Ad Networks
Transaction Information Affiliates; Service Providers; Business Partners; Promotion Sponsors; Ad Networks Ad Networks
Online Use Information Affiliates; Service Providers; Ad Networks Ad Networks
Geolocation Information Affiliates; Service Providers; Promotion Sponsors; Ad Networks Ad Networks
Audio/Video Information Affiliates; Service Providers None
Inferences Affiliates; Service Providers; Ad Networks Ad Networks

We do not knowingly sell the Personal Information of minors under 16 years of age.

11.5 Your CCPA Rights

Requests to Know and Delete

You may request that we disclose to you the following information covering the 12 months preceding your request:

You may request that we delete Personal Information we collected from you.

To make a Request to Know or a Request to Delete, please contact us at 833-596-2637.  We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the Personal Information subject to the request. We may need to request additional Personal Information from you, such as your email address, phone number, recent transactions with us, or last several digits of your credit or debit card if you have purchased from us, in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your Personal Information. If you make a Request to Delete, we may ask you to confirm your request before we delete your Personal Information.

If you are the authorized agent of a consumer, making a Request to Know or a Request to Delete on behalf of the consumer, we will ask you for:

If an authorized agent has not provided us with a power of attorney from the consumer pursuant to Probate Code sections 4000-4465, we may also:

Request to Opt Out of a Sale

You may request to opt out of any future sale of Personal Information about you by  contacting us at 833-596-2637.

If you are the authorized agent of a consumer, making a Request to Opt Out on behalf of the consumer, we will ask you for:

Right to Non-Discrimination

You have the right to be free from unlawful discriminatory treatment for exercising your rights under the CCPA.

11.6 Do Not Track Signals

We do not currently respond to browser do-not-track signals.

11.7 Your California Privacy Rights

If you are a California resident, you may request certain information once per year about our disclosure of certain categories of Personal Information during the preceding calendar year to third parties for such third parties’ own direct marketing purposes. Please send your request by email to privacypolicy@wmg.com, or by postal mail to Warner Music Group, Attn: Privacy Coordinator, 1633 Broadway, New York, NY 10019. We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.

 

 

 

 

华纳音乐集团隐私政策

上次更新日期:2022.04.06

华纳音乐集团在处理您的个人数据时非常重视您的隐私。隐私是指能够识别您个人身份的信息,例如,您的姓名、联系方式、订单历史记录、信用卡/借记卡详细信息、营销偏好或可与此类信息相关联以便直接或间接识别您身份的数据(以下简称“个人信息”)。本隐私政策中,凡提及“我们”、“我们的”或该词语的类似变体,均指在下文“您的个人信息的控制人”一节中列为控制人的华纳音乐集团实体。
本隐私政策描述了我们在处理个人信息方面的做法,这些信息是我们直接或通过我们拥有或控制的某些网站、在线商店、网络资产(例如,小工具和应用程序)和移动应用程序(以下简称“移动应用程序”)从您那里收集的,且在每种情况下,都会链接到本隐私政策(以下简称“平台”)。
本隐私政策适用于整个华纳音乐集团。对于我们如何使用从您的母国收集的您的个人信息,如有当地变化或补充,将在本隐私政策的特定国家附件章节中明确列出。请将这些附件视为本隐私政策的一部分。如果您是加利福尼亚州居民,请注意,我们有单独的加利福尼亚州隐私政策,该政策与本隐私政策一起适用于您的个人信息的收集和使用,并涉及您的隐私权问题。请在此处查看我们的加利福尼亚州隐私政策
请注意,我们的平台不针对十八(18)岁以下的个人,我们要求符合该条件的个人不要通过平台提供个人信息。
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内容快速导览

1 您的个人信息的控制人
2 我们如何使用您的个人信息
3 我们如何共享您的个人信息
4 我们是否会转移您的个人信息?
5 我们会将您的个人信息保留多长时间?
6 敏感个人信息
7 您的隐私权
8 本隐私政策的更新
9 联系我们
10 特定国家附件
11 加利福尼亚州隐私政策
  1. 您的个人信息的控制人

1.1 以下列出的华纳音乐集团的公司将作为我们在平台上收集的个人信息的控制人。

1.1.1 亚洲华纳(北京)音乐娱乐咨询有限公司,一家在中国北京注册成立的公司,主要营业地点位于中国北京市朝阳区东三环北路27号嘉铭中心B座17层1701;

1.1.2 Warner Music International Services Limited,一家在英格兰和威尔士注册成立的公司,注册地址位于78 Cannon Street, London, England, EC4N 6AF, UK(英国); 

1.1.3 华纳唱片集团公司,一家特拉华州公司,主要营业地点位于1633 Broadway New York, New York 10019, USA(美国);

1.1.4 Warner Music Inc.,一家特拉华州公司,主要营业地点位于1633 Broadway New York, New York 10019, USA(美国);

1.1.5 华纳音乐中国(香港)有限公司,一家在香港注册成立的公司,主要营业地点位于香港九龙九龙湾宏泰道23号曼哈顿大厦39层。

请注意,将适用于您的个人信息的确切控制权关系取决于“我们如何使用您的个人信息”章节中适用于您的活动,并且根据确定的相关活动,上述公司可能是您的个人信息的单独控制人(在此情形下,将由上述一家公司全权负责)或联合控制人(在此情形下,将由上述两家或更多公司共同负责)。我们在此处【插入安排的超链接】提供了一个表格,列出了可能适用于您的每项活动的控制权关系,如果存在联合控制权关系,我们在此处【插入安排的超链接】提供了一份安排摘要(基本上是说明是谁负责遵守与您的隐私有关的法律)。

1.2 我们已经在上文提供的链接中尽可能清楚地进行了说明,但是,如果您对上述哪家公司是您个人信息的控制人存有任何疑问,或者想要联系上述任何一家公司,请发送电子邮件至privacypolicy@wmg.com 联系我们。如果更方便,您也可以致函给Warner Music UK Limited法务部,地址:The Warner Building, 27 Wrights Lane, London, W8 5SW, UK(英国)。

  1. 我们如何使用您的个人信息

我们会直接从您以及第三方来源(例如,当您在Ticketmaster上购买专辑时,除您以外的来源)或在您使用我们的任何平台时自动收集您的个人信息。
我们出于各种目的(原因)使用您的个人信息,我们使用您的个人信息的合法依据(理由)是:“提供所请求的服务或执行与您达成的合同”;“我们负有法律义务(使用您的个人信息)”;“您已向我们表示同意(我们使用您的个人信息)”;或“为保障我们的合法利益所必需”(这意味着我们在使用您的个人信息方面有业务或商业利益)。
下表清楚地列出了我们如何收集和使用您的个人信息,以及我们使用您的个人信息的合法依据(理由)。如果我们声明使用或保留您的信息是“为保障我们的合法利益所必需”,这种情况下,我们已经进行了评估,以确保这样做不会对您造成不公平。请注意,下表“我们如何使用您的信息和我们的法律依据”一栏中的每个标题均是指我们使用您的个人信息所依赖的不同法律依据。
请记住,如果您选择不提供我们要求的信息,或者如果您反对我们使用您的个人信息,而我们已明确表示该信息是强制性的,则我们可能无法向您提供您所请求的服务或以其他方式实现我们要求您提供个人信息的目的。

2.1 在线账户和购买

  • 我们如何使用您的信息和我们的合法依据

用户帐户
当您在我们的任何平台(例如,我们的在线电子商务商店)上注册在线帐户时,您向我们提供了您的个人信息。这些信息通常包括您的姓名和电子邮件地址。
当您在注册完成后填写您的帐户信息并使用您的帐户时,您向我们提供了有关您的其他信息。这些信息通常是个人信息,包括您的详细地址(送货地址和账单地址)、您的购物车内容、订单历史记录、首选付款详细信息(例如,信用卡/借记卡/PayPal)和营销偏好。

提供请求的服务/执行与您达成的合同

  • 注册您的帐户,并在我们的平台上为您提供帐户功能,例如,安排访问您的帐户、维护您的帐户以及为您提供相关的客户服务。
  • 向您发送行政管理信息,包括有关我们的平台以及我们的条款、条件和政策变更的信息。
  • 允许您通过我们的平台向朋友发送消息(例如,音乐片段或艺人信息)。使用此功能,表示您正在告诉我们您有权使用并向我们提供您朋友的姓名和电子邮件地址。

采购/订单
当您在我们的任何平台上下订单时,您向我们提供了您的个人信息。这些信息通常包括您的购物车内容、您的姓名、电子邮件地址、电话号码、送货地址、送货偏好和付款详细信息(例如,信用卡/借记卡/PayPal)

提供请求的服务/执行与您达成的合同

  • 在我们的平台上完成和履行您的购买行为,包括处理您的付款、向您发送订单确认函、向您发送订单更新信息以及向您交付订单。
  • 向您发送行政管理信息,包括有关我们的平台以及我们的条款、条件和政策变更的信息。

履行法律义务
遵守与您的购买行为有关的任何相关消费者法律,包括向您提供某些信息和签发换货、积分或退款(如适用)。

从第三方购买
当您从第三方购买我们的任何产品时(例如,当您在Ticketmaster上购买专辑时),我们会收集您的个人信息。这些信息通常包括您的姓名、电话号码、订单详细信息、送货地址和送货偏好。

提供请求的服务/执行与您达成的合同
完成并履行您从我们的第三方合作伙伴处购买的产品,包括向您发送订单确认函、向您发送订单更新信息以及向您交付订单。

客户服务支持
当您就您在我们的任何平台上下的订单或支持请求联系我们时,您向我们提供了您的个人信息。这些信息通常包括您的姓名、电子邮件地址、付款详细信息、订单详细信息(包括运输和交付首选项)以及您的查询或询问的详细信息。

提供请求的服务/执行与您达成的合同
就您在我们的平台上进行的购买与您沟通,并为您提供相关的客户服务。

2.2 营销活动和直销

  • 我们收集的信息
  • 我们如何使用您的信息

比赛、抽奖和类似促销活动
当您参加我们的任何比赛、抽奖或类似促销活动时,您向我们提供了您的个人信息。这些信息通常包括您的姓名、性别、电话号码、电子邮件地址、出生日期、邮政编码、国家、城市、您参加的比赛或抽奖的详细信息以及您的访问记录。
请记住,根据您同意参加的促销活动的不同,上述收集的个人信息类型可能会有所不同(我们可能仅要求您提供上述部分个人信息)。在您参加我们的任何促销活动之前,我们将告诉您所需的信息。

经您同意后进行的操作
允许您参与我们的比赛、抽奖或类似促销活动,并管理这些活动。
其中一些活动设有额外的规则,其中可能包含有关我们如何使用和披露您的个人信息的额外信息。如果有任何其他规则,这些规则将在您参与之前提供给您——请在向我们提供您的个人信息之前仔细阅读这些规则。

直销
当您注册/同意接收我们的营销通讯时,您向我们提供了您的个人信息。
这些信息通常包括您的姓名、电子邮件地址、电话号码和营销偏好。根据营销活动的不同,这可能还包括您向我们提供这些额外详细信息的国家、城市、出生日期和性别。
您可以通过以下几种方式注册以获得我们的营销服务:

  • 邮递。注册以通过邮件接收我们的营销信息。
  • 时事通讯。在我们的任何网页上注册接收我们的任何时事通讯。
  • 艺人/标签/品牌列表。注册以接收艺人/标签/品牌特定的营销传播和更新。
  • 比赛。当您参与我们的任何营销活动(包括线下活动、音乐会、比赛、抽奖和类似促销活动)时,请注册以接收营销通讯。
  • 账号注册。当您在我们的平台上注册帐户时,注册以接收营销。
  • 购买。当您通过我们的在线商店进行购买时,注册以接收我们的营销通讯。
  • 营销合作伙伴。在第三方合作伙伴的网站或在线平台(不受我们控制的任何网站或在线平台,例如,票务平台或音乐流媒体服务)上注册以接收我们的营销通讯。
  • 经您同意后进行的操作
  • 通过电子邮件或短信向您发送您已同意接收的营销通讯。我们只会根据您的营销偏好执行此操作,您可以随时通过选择我们发送的任何电子邮件中的取消订阅链接、按照我们发送的任何短信中的说明或通过向privacypolicy@wmg.com发送电子邮件来选择不接收这些通讯。
  • 对您进行细分,以确定哪些内容最适合发送给您。例如,我们通过分析有关您的因素来执行此操作。例如,您如何注册接收我们的营销通讯(例如,在我们的网站上或通过比赛)、您的位置以及您向我们传达的营销偏好(例如,您曾经表示感兴趣的艺人)。请注意,如果您在任何时候通过选择我们发送的任何电子邮件中的取消订阅链接、回复短信“停止”或向privacypolicy@wmg.com发送电子邮件来选择不接收营销通讯,我们将停止进行任何细分。
  •  
  • 与我们的关联公司、我们的艺人和任何其他第三方共享您的联系方式和营销偏好,以便他们通过电子邮件或短信向您发送营销通讯,其中您已同意我们出于这些目的共享您的个人信息。我们只会根据您的营销偏好来执行此操作,您可以随时向privacypolicy@wmg.com发送电子邮件,要求我们停止出于这些目的共享您的个人信息。

请注意,如果您选择不接收我们发送的营销相关消息,我们将继续根据需要向您发送行政管理和服务消息。这些消息中将不包含任何营销内容。

社交媒体受众广告
当您注册或同意接收我们的营销通讯(包括社交媒体广告)时,您向我们提供了您的个人信息。这些信息通常包括您的姓名、电子邮件地址、社交媒体用户名或句柄、电话号码和营销偏好。
如果我们的任何平台上有社交媒体像素,当您同意该像素在您访问我们的平台时与您的设备进行交互并从您的设备收集数据时,您将向我们提供有关您的个人信息。这通常是关于您访问过我们的平台并在我们的合作伙伴社交媒体平台(例如,Facebook或Google)上拥有帐户的事实的信息。

有关社交媒体像素及其工作方式的更多信息,请参阅我们的Cookies政策。您可以在我们网站页面的底部找到它,在我们的使用条款旁边。

  • 经您同意后进行的操作
  • 使用受众定位技术在您的社交媒体帐户上向您发送我们的自定义广告,我们的社交媒体合作伙伴将您的电子邮件地址或从我们的社交媒体像素收集的信息与您在其平台上的用户帐户(如有)进行匹配,并将您列入我们可以向其发送自定义广告的一组个人中。此“自定义受众”组仅在您的社交媒体平台上创建和存储,尽管我们可以向您发送自定义广告,但我们无法判断您是否已加入自定义受众组,并且无法访问您的社交媒体帐户上的任何信息。
  • 对您进行细分,以确定哪些内容最适合发送给您,以及您最适合哪些自定义受众组。例如,我们通过分析有关您的因素来执行此操作。例如,您如何注册接收我们的营销通讯(例如,在我们的网站上或通过比赛)、您的位置、您向我们传达的营销偏好(例如,您曾经表示感兴趣的艺人),甚至通过分析您与我们平台的互动以及您同意我们这样做的收听行为(请参阅下面的“流媒体平台上的收听行为”部分)。请注意,如果您在任何时候通过选择我们发送的任何电子邮件中的取消订阅链接、按照我们发送的任何短信中的说明或通过向privacypolicy@wmg.com发送电子邮件来选择不接收营销通讯,我们将停止进行任何细分。
  • 创建一个单独的社交媒体用户组,该用户组中的用户与我们自定义受众组中的用户具有相似的特征。这个“相似特征受众”组仅在我们的社交媒体合作伙伴的平台上创建和存储。尽管我们可以向此相似特征受众组中的个人发送自定义广告,但我们无法识别此组中的任何个人,也无法访问社交媒体平台中有关这些个人的任何信息。

2.3 社交媒体、流媒体服务和第三方账户

  • 我们收集的信息
  • 我们如何使用您的信息

数字服务提供商直销
我们与数字服务提供商合作。如果您拥有数字服务提供商(如Spotify)的帐户,并同意通过使用其在线工具接收其合作伙伴的营销通讯,则您的数字服务提供商将为此目的与我们共享您的个人信息。这些信息包括您的姓名、出生日期、性别、电子邮件地址和邮政编码。

经您同意后进行的操作
根据您的营销偏好,通过电子邮件向您发送主题营销通讯。另请参阅下面的“流媒体平台上的收听行为”部分,其中讨论了我们与流媒体平台互动的其他方式,以便在您同意的情况下向您发送与您相关的内容。
请注意,您可以随时通过选择我们发送的任何电子邮件中的取消订阅链接、向privacypolicy@wmg.com发送电子邮件或通过您的数字服务提供商的平台选择退出来选择不接收这些通讯。

使用社交媒体帐户参与比赛、抽奖和类似促销活动。
如果您使用您的社交媒体帐户(如Facebook)、流媒体平台帐户(如Spotify)或任何其他第三方用户帐户参与我们的比赛、抽奖或促销活动,或通过受邀登录我们平台上的此类帐户,您将与我们共享您的第三方帐户中的某些个人信息,其中可能包括,例如,您的姓名、性别、电子邮件地址、城市、国家、收听历史、最喜爱的曲目、您参与的促销活动的详细信息、您的访问记录以及您向我们提供的任何其他个人信息。

经您同意后进行的操作
允许您参与我们的比赛、抽奖或类似促销活动,并管理这些活动。
其中一些活动设有额外的规则,其中可能包含有关我们如何使用和披露您的个人信息的额外信息——请在向我们提供您的个人信息之前仔细阅读这些规则。

流媒体平台上的收听行为
如果您允许,我们会从您使用的流媒体平台(如Spotify)收集您在其平台上的收听行为的个人信息。这将包括有关所收听的曲目、播放列表和专辑的信息,以及您的热门流派和艺人。

  • 经您同意后进行的操作
  • 如果您同意(在流媒体平台上)接收我们的直销信息,并且在符合您的营销偏好的前提下,我们将分析您的收听行为(基于汇总和个人识别),以确定哪些营销内容可能更适合发送给您。例如,如果我们根据您的收听行为将一位艺人确定为热门艺人,我们可能会推荐一位我们认为您可能喜欢但尚未收听的类似艺人。请注意,您可以通过您的流媒体平台或通过privacypolicy@wmg.com联系我们,撤回对我们使用您的收听行为的同意。
  • 通过分析用户的收听行为,监控我们的内容在流媒体平台上的表现。

预先保存/预先添加
如果您在流媒体平台上预先保存或预先添加任何我们未发布的内容,流媒体平台可能会与我们共享您的个人信息。这些信息可能包括有关您选择的预先保存/预先添加内容的信息,以及您的姓名、电子邮件地址、城市、国家/地区和(如适用)您选择接收我们的营销通讯的营销首选项。

  • 经您同意后进行的操作
  • 在此内容正式发布时将请求的内容添加到您的流媒体平台库中,并向您发送电子邮件通知其正式发布。
  • 在您同意接收这些通讯的情况下,通过电子邮件向您发送营销通讯。我们只会根据您的营销偏好执行此操作,您可以随时通过选择我们发送的任何电子邮件中的取消订阅链接或通过向privacypolicy@wmg.com发送电子邮件来选择不接收这些通讯。

2.4 一般查询和参与

  • 我们收集的信息
  • 我们如何使用您的信息

一般查询
当您联系我们或以其他方式(包括通过电子邮件、短信、社交媒体、在线联系表格、电话、短信发布或其他方式)与我们互动时,您向我们提供了关于您的个人信息。这些信息通常包括您的姓名、联系信息和通信的详细信息。

为我们的合法利益所必需
回应您的查询并满足您的请求。例如,当您向我们发送问题、建议、好评或投诉时,或当您请求提供有关我们平台的信息时。我们在改进我们的平台、产品和服务时也可能会考虑到这一点。

调查
当您参与并完成我们的任何调查时,您向我们提供了您的个人信息。这些信息通常包括您的姓名、联系信息和您的调查回答。

经您同意后进行的操作
为您登记参与我们的调查,并分析您对我们的调查问题所提供的答复。

2.5 自动收集的信息

  • 我们收集的信息
  • 我们如何使用您的信息

电子邮件送达率
当我们根据您的营销偏好向您发送营销电子邮件时,我们会通过自动方式收集某些个人信息。这些信息通常包括您是否打开了电子邮件以及您在电子邮件中单击了哪些内容。
请参阅我们的Cookies政策,了解什么是Cookies(以及其他类似技术)以及我们如何使用它们。您可以在我们网站页面的底部找到它,在我们的使用条款旁边。

  • 经您同意后进行的操作
  • 监控我们发送给您的营销电子邮件的效果。
  • 为了定制未来的营销电子邮件,我们会根据您与我们先前的电子邮件的互动情况向您发送。

访问我们的在线平台 

  • 当您访问我们的任何在线平台或与我们的任何在线平台互动时,我们会通过自动方式收集某些个人信息。这通常是包括以下信息:
  • 浏览器和设备详细信息:一些信息是由大多数浏览器收集的。例如,您的媒体入口控制(MAC)地址、设备类型(Windows或Mac)、屏幕分辨率、操作系统版本、互联网浏览器类型和您正在使用的我们平台的版本。
  • 移动应用详细信息:当您下载和使用我们的任何移动应用程序时,我们可能会跟踪和收集移动应用程序的使用数据,例如,您设备上的移动应用程序访问我们服务器的日期和时间,以及(根据您的设备编号)下载到移动应用程序的信息和文件。
  • IP地址:互联网协议(IP)地址是由您的互联网服务供应商(ISP)自动分配给您的设备的号码,您通过该号码访问平台。每当您访问该平台时,IP地址都会被自动识别并记录在我们的服务器日志文件中,同时记录的还有访问时间和在该平台上的活动。

为我们的合法利益所必需

  • 计算我们的平台使用水平。
  • 帮助诊断服务器问题。
  • 管理我们的平台。
  • 从国家层面确定您所在的位置。

Cookies(和类似技术)
当您访问我们的任何在线平台时,我们通过放置在您设备上的Cookies和类似技术来收集您的个人信息。收集的信息可能包括分配给您的用户ID、您的IP地址、您在我们平台上互动的内容、每次访问我们平台的持续时间、使用我们平台时遇到的错误消息以及您在我们平台上与社交插件(例如,Facebook Like或Share按钮)的互动。
请参阅我们的Cookies政策,了解什么是Cookies(以及其他类似技术)以及我们如何使用它们。您可以在我们网站页面的底部找到它,在我们的使用条款旁边。

为我们的合法利益所必需

  • 确保我们的平台在您的设备上按预期运行,并在必要时提供您在我们的平台上请求的内容或服务。

履行法律义务所必需

  • 确保您对我们平台的使用以及您在我们平台上进行的任何活动是安全的。
  • 遵守有关Cookies和从Cookies收集的信息的适用法律,例如,记住您的Cookies设置。
  • 经您同意后进行的操作
  • 根据您的在线活动和对我们平台的使用情况,为您提供定制的在线和社交媒体广告。
  • 与第三方合作伙伴共享您的信息,以便他们在线上和社交媒体上向您发送定制广告内容。
  • 在您与我们平台上的社交插件(例如,Facebook Like或Share按钮)互动时,与第三方社交媒体平台合作伙伴共享您的信息。
  • 在您再次访问我们的任何平台时识别您,并根据您先前的访问情况定制您的体验。
  • 对我们的平台进行网络分析(例如,为分析目的,监测您访问我们平台的次数以及您在我们平台上采取的行动)。

2.6 内部业务流程

  • 我们收集的信息
  • 我们如何使用您的信息

汇总个人信息
我们对个人信息的汇总可能适用于我们收集的关于您的上述任何个人信息。

为我们的合法利益所必需
对我们收集的任何个人信息进行汇总,以便在其最终的汇总形式下,不再直接识别您或任何其他个人。例如,通过使用从网站访问中收集的个人信息来计算喜欢特定艺人的用户的百分比。我们将产生的汇总数据用于多种目的,包括:

  • 开发新产品和服务。
  • 增强、改进或修改我们现有的产品和服务。
  • 确定我们促销活动的有效性,以便我们能够根据用户的需求和兴趣调整我们的活动。
  • 运营和扩展我们的业务活动,例如,了解用户对我们平台的哪些部分最感兴趣,以便我们能够有效地集中资源和开发工作。

审计(内部和外部)和合规性
我们的审计和合规流程可能适用于我们收集的有关您的任何上述个人信息。

为我们的合法利益所必需
验证我们的内部流程是否按预期运行。
履行法律义务所必需
验证我们的内部流程是否符合法律、法规或合同要求。

欺诈与安全
我们的欺诈和安全监控流程可能适用于我们收集的有关您的上述任何个人信息。

为我们的合法利益所必需
在我们的业务范围内执行欺诈和安全监控,例如,检测和防止网络攻击或实施身份盗用的企图。

行政管理
我们的行政管理流程可能适用于我们收集的有关您的任何上述个人信息。

为我们的合法利益所必需
在我们的业务模式和公司结构内高效运营,以有效服务我们的客户,包括通过使用一系列集中和本地化的业务功能。

法定求偿权
我们的法定求偿程序可能适用于我们收集的有关您的任何上述个人信息。

遵守法定义务/保障合法利益所必需(视情况而定)

  • 有效辩护或提出求偿权,以保护我们的合法权益,以及回应监管机构或执法部门的调查。
  1. 我们如何共享您的个人信息

我们出于以下目的共享您的个人信息: